What people ask before coming in
If your question is not here, call us: we answer by phone, no visit required.
Frequently asked questions
01 Where is the Crooke dental clinic in Chamberí?
Calle Fortuny 51, in the middle of Chamberí, the embassy and townhouse district between Almagro and Paseo de la Castellana. It is the group’s flagship clinic in central Madrid.
02 What are the opening hours at Fortuny?
Monday, Wednesday and Thursday 10:00 to 19:00, and Friday 10:00 to 14:00. Closed on Tuesdays. Opening at ten suits people who would rather come before work or mid-morning.
03 How does this differ from the Carabanchel clinic?
The district and the diary. Chamberí opens three full days plus Friday morning; Carabanchel runs as a specialist clinic on Mondays. The treatment on offer is the same at both.
04 Is there a charge for the first assessment?
No. Examination, intraoral scan and a 3D X-ray where needed, at no charge and with no obligation afterwards. If the workup says you need no treatment, we say so and leave it there.
05 Can I get a second opinion on a quote from another practice in Madrid?
Yes. It is one of the commonest reasons people come to this clinic, especially with large implant quotes. Bring the plan and the X-rays: we review the diagnosis and tell you whether it stands up.
06 What does an implant workup include?
A 3D X-ray, a scan, and the position of every implant planned before anything is touched. That shows whether there is bone enough and, if not, which regeneration technique would be needed and what it adds to the timescale.
07 Do you treat nervous patients?
Yes, and the sooner you say so the better. Telling us when you book means more time is set aside, conscious sedation is considered where appropriate, and the treatment is ordered from least to most invasive.
08 Which treatments are available at the Chamberí clinic?
Full implant dentistry, cosmetic work — veneers, crowns and whitening — periodontics and orthodontics. Full rehabilitations and cases with bone loss are worked up here and coordinated with the rest of the network when they need a theatre.
09 Do you offer finance?
Yes, with several deferred payment options. The specific terms are explained alongside the quote, before treatment starts rather than afterwards.